What is @Home Agent?
@Home Agent is a revolutionary tool geared for call centers around the world. It allows call center agents to work remotely in the most secure virtual environment possible. This creates a new level of flexibility in outsourcing and streamlining of a call center's employee base. No longer does a business have to worry about theft of their valuable client data and information as @Home Agent is a completely controlled virtual environment, only allowing the Agent to use and access the @Home Agent user interface and nothing else. Set-up is simple on the Agent's pc, only requiring the @Home Agent CD, any supported blank thumb drive and an active internet connection. Once the Agent has inserted the CD along with the blank thumb drive, within minutes they'll be ready to start taking support calls securely.
Why use @Home Agent?
@Home Agent gives peice of mind knowing your business has complete control over how their customer's data is being handled by their agents regardless of where they are geographically located. Your business can grow passed its physical limitations allowing as many agents as you may need while removing the need for the extra office space. Whether it's outsourcing or simply having your local agents working from home, @Home Agent can help your business grow faster and smarter well cutting down on expenses.
All this is made possible using the flexible and innovative netPortal framework developed by Sub-Standard Studios.